We hear it so often lately. “We knew there were problems but we didn’t know that the workers were going to union meetings.” When the company leasts expects, the petition hits. This occurs in almost every case that we have ever been involved in. But the problem cascades from there. The employees have kept the campaign silent. But now the petition files, and everyone looks around and tells management, “It wasn’t me”, “They tricked me to sign”, “I really just wanted to get corporate’s attention”…
These are some of the many things employees are TRAINED to say. IT is pat of their plan. See the wording from the handbook below:
• “Ideally we want all supporters to preach and carry the message. However there are circumstances that the supporters may fear their job but want the movement. So
inoculate your committee and train the supporters.”
• Do Not Surface early or maybe not at all. Keep in mind that an effective committee can be hidden and still remain effective. The solidarity is in the fact that employees can
keep the secrets and the material sacred.
• Tell management what they want to hear. Keep them away from you. Make them believe you are not for the union but make sure the committee knows you are still on board
with them. Remember a management team that cannot tell each other what literature is being handed out or where the union meetings are, means they are ineffective in
stopping the union campaign. “management simply does not know their own people.”
As you can see, their behavior is text book. In short, employers must understand that the workers have been trained very well. Truly, the art of reading body language becomes of paramount importance. As well is the old saying, “Actions speak louder than words.” That is how to counter the movement. Communication and watching their actions. Time is not on our side anymore. Time to truly know that the experts are us.